URPC’s Command & Control Centre is designed to operationalise renewable assets at scale. It provides a single operating layer for telemetry, performance management, incident response, and data governance across PV, PV+BESS, and hybrid power systems—turning installed capacity into reliable, measurable service for clients and institutional stakeholders.
Location: Tank Hill Bypass, Kasanga (Kampala). The facility is currently undergoing construction upgrades and operational retrofits to support portfolio-scale monitoring and lender-grade reporting.
As URPC’s portfolio expands across commercial, industrial, agricultural, and community sites, the Command & Control Centre provides:
• A unified view of asset health and performance
• Standard operating procedures for dispatch and escalation
• Consistent reporting suitable for owners, lenders, and insurers
• A scalable framework to manage uptime and lifecycle cost across multiple sites
URPC monitors the signals that matter for operational control and performance assurance, including:
• PV generation: output, inverter-level performance, derating and curtailment indicators
• BESS performance: State of Charge (SoC), State of Health (SoH), cycle counts, temperature and protection events
• Inverter/PCS events: faults, trips, restart events, communications status
• Load profiles: demand curves, peak windows, abnormal consumption signatures
• Generator runtime (where present): run hours, start/stop events, loading behaviour
• Power quality (where metering supports): voltage stability, frequency variation, phase imbalance, harmonic indicators
• Alarms and safety states: protection trips, breaker states, and system-level alarms (site-dependent)
URPC operates a structured response pathway designed to reduce downtime and avoid repeat faults:
• Ticketing & Triage: alarms generate tickets with severity classification and response timelines
• Remote Actions: safe remote resets, configuration checks, and communications recovery (where permitted)
• Dispatch Optimization: battery dispatch and operating schedules aligned to site operating hours and tariff strategy
• Field escalation: site visits when remote resolution is insufficient, with clear handover notes and parts planning
• Root-Cause Reporting: post-incident analysis with corrective actions and performance impact documentation
URPC’s telemetry and reporting environment is supported by data servers hosted in Uganda, with state-of-the-art security controls and disciplined access management. Data handling is designed to be consistent with:
• International best practices for secure data sharing and access control
• Applicable Ugandan laws and regulatory requirements governing data handling and storage
Key governance measures include:
• Role-based access control (RBAC) aligned to least-privilege principles
• Audit logs for user actions and configuration changes
• Backups and recovery routines for configurations and reporting datasets
• Vendor access control (permissioned, time-bound access where required)
The Command & Control Centre is designed to support both operational excellence and institutional confidence:
• Higher uptime through earlier detection and structured escalation
• Reduced diesel exposure via operational tuning and smarter dispatch
• Faster fault resolution (lower mean time to detect and repair)
• Verifiable performance reporting suitable for management, lenders, insurers, and audit trails
• Lower lifecycle cost through preventive maintenance and early fault detection
